If you aren’t completely satisfied with your order, we provide free returns or exchanges for all US orders within 30 days of the shipping date. Items must be in same condition as they were received including original packaging. Please use a soft surface (i.e., carpet) to try on your shoes in order to prevent scratches. The soles are hand painted and will scuff as soon as they hit hard surfaces.To initiate an exchange or return, just send us an email to firstname.lastname@example.org with the subject “return” and your order number and we will get back to you with a prepaid shipping label.
Once your return is received and inspected a refund will be processed and a credit will be automatically applied to your credit card or original method of payment.
Oxford Trading International, Ltd.
2566 Industry Lane, 2nd floor
West Norriton, PA 19403
By email: email@example.com